Privacy Policy

Recompose and Privacy

Last edited: 8/7/2020

Recompose, PBC (“Recompose,” “us,” or “we”) provides a service of natural organic reduction (“NOR”), gently transforming human bodies into new soil that can nurture the earth after our death. As a company providing “death care,” we do collect information that is critical to the end of life, much of which is private information. We treat such information with caution and care, to protect our users.

Guiding Principles Regarding Data

  • User privacy and data protection are important rights.
  • Your data is our responsibility and as such will be treated with respect.
  • The only data collected should be relevant to the services we provide.
  • We will never spam, sell, or use your data for purposes other than those agreed to.

We provide this privacy policy to let consumers know how our technology collects and uses consumer data. This policy also outlines our privacy practices on our primary corporate Website (“Website”), recompose.life, and any sites that we use to mirror recompose.life, such as precompose.life and recompose.org. If you have any questions about this privacy policy, please feel free to contact us at legal@recompose.life.

When you visit the Recompose website, you are accepting the practices outlined in this privacy policy. This privacy policy does not apply to the practices of third parties that Recompose does not employ or manage.

This policy applies to the main site, any mirrored sites, and to our company as a whole.

What Personal Data We Collect and Why We Collect It

Personally Identifiable Information – Information You Give Us

Personally Identifiable Information (“PII”) means any data which identifies you personally, such as name, address, email, date-of-birth, parents’ names, occupation, or telephone number. We collect PII from our own website only when you explicitly give it to us, via a webform, an order, an email, or similar visible method.

When we obtain PII, we use this information only to contact you to respond to your inquiries, or help you manage your relationship with us, such as assisting a member regarding one of our Precompose plans, or to help your agent help arrange the disposition of your body after your death. Once collected, we will store your PII for a reasonable time for record keeping. The information that we store is maintained while you are an active member of Precompose or have another business or consumer agreement with us, but may be deleted as space requires or in the normal course of business, should our client relationship end. [Note that members of Precompose are lifetime clients with Recompose and will not be deleted for space requirements.]

Uses of PII – We may use PII to:

  • Maintain contact with our customers and potential customers in our ongoing Precompose program.
  • To fulfill our service agreements after a customer death or a death in a customer’s family or friends;
  • Send regular updates to our status and services or products, or communicate with or educate our customers via our regular newsletters and through direct email or direct mail;
  • Contact our customers and potential customers with our products or services, or third-party products and services, that we believe align with their interests;
  • To communicate with beneficiaries in our Precompose program, with the contact information purchasers provide;
  • To educate customers and members and help them with legal forms that would be relevant for a member if they died, so that their family members or friends will not be called upon to make decisions or find information at a difficult time;
  • To address problems with our services or our technologies;
  • To organize online and local community events;
  • To enforce our Terms of Use or other policies;
  • To bill for products or services that you have purchased or contracted to purchase; and
  • To prevent, detect, and mitigate fraud.

Non-Personally Identifiable Information – Information We Collect

When you are on our website, our technology may collect Non-Personally Identifiable Information (“Non-PII”), which refers to information that cannot by itself be used to identify a particular person or entity. Non-PII that we may collect includes: time and date of visit/s, your Internet Protocol (“IP”) address, browser type (for example Chrome or Mozilla), operating system (for example Windows or Macintosh), the URL of website pages or sections that you visit on our site, time spent on various pages on our site, the referring URL or application, and social engagement data from our various social presences (Twitter, Facebook, Instagram).

We may use log files or web beacons to collect data from browsers, advertiser and third party sites (“Sites”) to aggregate Information. “Log files” track actions occurring on Sites and collect data including, as an example, your IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamp, click data and types of advertisements viewed, should we have advertisements on our website or elsewhere.

“Web beacons” are page tags used to track your navigation of a website or collection of sites, the completion of transactions, submittal of applications and other such browsing behavior. We may use such web beacon to collect the above information.

Uses of Non-PII – Recompose uses this Non-PII to:

  • help diagnose problems with our technologies;
  • analyze trends regarding interest in our services or products; and
  • improve our customers’ experience.

We do not combine information collected through log files or web beacons with other personal information to tell us who you are or what your e-mail address is. For information on our opt-out process, please review the section of this privacy policy entitled “Your Choices” below.

Restrictions on Sharing Your Information

Recompose may share non-PII for the limited purposes provided for in this Privacy Policy. This includes sharing information for the above reasons applicable to PII, or (1) to demonstrate via aggregate information whether our systems are working properly; (2) to enable third party service providers to assist or facilitate in the services we provide to our clients; or (3) with vendors, administrative service providers, technology providers, and carefully selected partners for data validation or processing, enhancement, or information verification.

We may disclose your information to third parties when we reasonably believe we are obligated to do so by law, and in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including but not limited to, fraud and situations involving potential threats to the physical safety of any person.

Finally, we may transfer information, including any PII, to a successor entity in connection with a corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change.

Security

The security of your information is important to us. We have implemented reasonable third-party security measures to protect information in our care, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is guaranteed to be completely secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise data security. You acknowledge and agree to assume this risk when communicating with us.

If you have any questions about our security practices, please send an email to us at legal@recompose.life.

Opt-Out Options

At any point, you may unsubscribe from any of our automated email lists by clicking the “unsubscribe” button at the bottom of such emails, and you will be removed from such a list within 10 days, per US federal law. If you currently do not have an active contract with us, you may request at any time that we delete you entirely from our database, and we will do so. If you believe we have incorrect information for you in our records, you may request correction, and we will use best efforts to correct it as soon as possible.

At this point in August 2020, we do not have any cookies operating on our website, and do not have plans to do so. At this point in August 2020 we do not have any web beacons or log files operating, but we may in the future. We will have Google Analytics running shortly, and to opt-out of Google Analytics on all pages, we recommend installing the Google Analytics Opt-Out Browser Add-On, located here: https://support.google.com/analytics/answer/181881.

Please note that if you use a different computer or Internet browser, you may need to renew your opt-out choice for this or any other privacy policy.

Children's Privacy

The Recompose Website and services are for adults. We do not develop products or services, nor direct any advertising or marketing, at children under the age of 13. If we are made aware that we have received any data from anyone under the age of 13 we will use reasonable efforts to remove that information from our records. If we become aware that we have information pertaining to a child under the age of 13, without the knowledge and permission one of that child’s parents or guardians, we will endeavor to contact a parent or guardian for permission, or failing that, delete all such information from our records.

Contact Us

If you have questions or concerns regarding this policy, the best way to contact us is via the email legal@recompose.com. Alternatively, you can send your general questions and comments by mail to: Recompose, 202 13th Ave E, Seattle, WA 98102 – Attn.: Privacy Officer.

Land Acknowledgement

Recompose acknowledges we make our lives and livelihoods on the lands of the Coast Salish People, specifically the Duwamish People. We honor with gratitude the Duwamish People past and present, the land itself, and the Duwamish Tribe.

Colonization is an active, persistent process. Indigenous communities continue to be resilient in protecting their ecological and cultural lifeways and deathways despite ongoing oppression. Recompose respects, shares, and supports this commitment to climate healing and environmental justice. Join Recompose in contributing to Real Rent Duwamish.

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